How we protect and handle your data on the VNDRS.AI platform
VNDRS.AI Privacy Policy
Effective Date: January 1, 2025
Last Updated: January 17, 2026
VNDRS.AI ("we," "our," "us") values your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use our Platform.
1. Information We Collect
Account & Profile Information:
Personal details: Name, email address, phone number, job title
Company information: Business name, address, website, industry classification
Authentication data: Login credentials, session information
Profile preferences and account settings
Operational Business Data:
Scopes of work, service capabilities, and specializations
Geographic service regions and project locations
Crew size, equipment inventory, and operational capacity
Location data for project matching and regional services
Log files and error reporting for platform improvement
Payment & Billing Information:
Payment information is processed securely by third-party payment providers (Stripe). VNDRS.AI does not store complete credit card numbers but may retain billing addresses, subscription details, and transaction records.
2. How We Use Information
Core Platform Operations:
Facilitate connections between General Contractors and Subcontractors
Enable intelligent matching based on scopes of work, regions, and capabilities
Process job applications and project inquiries
Manage company profiles and network listings
Enable secure messaging and file sharing between users
Account & Subscription Management:
Process subscription payments and manage billing cycles
Track and allocate communication credits
Provide account analytics and performance dashboards
Send notifications about platform activity and opportunities
Trust & Safety:
Verify company credentials and compliance status
Monitor platform usage for policy violations
Maintain safety rating systems and performance metrics
Investigate reported issues and disputes
Platform Improvement:
Analyze usage patterns to enhance matching algorithms
Improve user experience and platform functionality
Develop new features based on user needs
Provide industry insights and market analytics
Communications:
Send system updates, policy changes, and service announcements
Provide customer support and technical assistance
Share relevant industry news and market opportunities
Deliver marketing communications (with consent)
3. Sharing of Information
We may share information with:
Other Users:Company profile details are visible to other users.
Service Providers:Payment processors, hosting providers, analytics tools.
Legal/Compliance:When required by law or to enforce our Terms.
We do not sell your personal information to third parties.
4. Data Security
We use industry-standard measures to protect your information. However, no method of transmission or storage is 100% secure.
5. Data Retention
We retain your information as long as your account is active or as needed for legitimate business/legal purposes.
6. Your Rights
Depending on your jurisdiction, you may have rights to:
Access, update, or delete your data.
Request a copy of your data.
Opt out of marketing communications.
7. Children's Privacy
The Platform is not intended for individuals under 18. We do not knowingly collect information from children.
8. Changes
We may update this Privacy Policy periodically. Continued use of the Platform after changes indicates acceptance.
9. Contact Us
For questions or concerns about these policies, please contact us at: